Terms and Conditions

1. Acceptance of Terms

By accessing or using our website or requesting services from Morgan Hill Deck & Fence, you confirm that you are at least 18 years old, have the legal authority to enter into a binding agreement, and agree to be bound by these terms. We reserve the right to update these terms at any time. The effective date at the top of this page will reflect the most recent revision.

2. Description of Services

Morgan Hill Deck & Fence provides residential deck and fence construction, installation, repair, and related outdoor improvement services in Morgan Hill, CA and surrounding service areas. Services are provided to property owners or their authorized representatives.

Our website is for informational purposes. Browsing it does not create a contract for services. A binding agreement is only established when both parties have signed a written contract or a written proposal has been accepted and a deposit received.

3. Estimates and Pricing

All written estimates are valid for 30 days from the date of issue unless otherwise stated. Estimates are based on conditions observed at the time of the site visit. Final pricing may be adjusted if conditions differ materially from what was observed - for example, if hidden structural damage is discovered once existing materials are removed. We will notify you of any such changes before proceeding.

Verbal estimates are not binding. All pricing must be confirmed in a written proposal signed by both parties before work begins.

4. Scheduling and Cancellation

Project start dates are scheduled after a signed contract and deposit are received. We will provide a projected start date and estimated duration at the time of contracting. Schedules may shift due to weather, permit delays, material availability, or other factors outside our control. We will keep you informed of any material changes to your project schedule.

If you need to cancel a contracted project, written notice is required. Cancellation terms are specified in the individual project contract. In general, any work completed or materials ordered prior to cancellation will be billed at the contract rate. Deposits may be non-refundable once materials have been ordered or permits have been submitted, as specified in your contract.

We reserve the right to reschedule or pause work due to unsafe weather conditions, site access issues, or factors beyond our control.

5. Payment Terms

Payment schedules are outlined in the individual project contract. In general, projects require a deposit before work begins, with progress payments tied to milestones and a final payment due upon project completion. Final payment is due within the timeframe specified in your contract.

Late payments may be subject to interest charges as specified in your project contract. We reserve the right to stop work on a project if payments are not received as agreed.

Under California law, we may file a mechanics lien against your property if payment is not received for completed work. We will provide any required preliminary notices as required by California law.

6. Permits and Compliance

Where required, we will apply for and manage building permits on your behalf as part of the contracted scope. Permit fees are separate from labor and material costs and will be itemized in your estimate. You are responsible for disclosing any known HOA, CC&R, or deed restriction requirements to us prior to design finalization.

Work is performed in compliance with applicable California building codes and local ordinances. Any work that requires permits will not begin until permits are obtained.

7. Warranty and Workmanship

We stand behind our work. Specific warranty terms are provided in each project contract. In general, our workmanship warranty covers defects in construction resulting from our installation for a period specified in your contract. Warranty claims must be submitted in writing within the warranty period.

Manufacturer warranties for decking, railing, and other materials are separate from our workmanship warranty and are governed by the respective manufacturer's terms. We will provide you with applicable manufacturer warranty documentation upon project completion.

Warranties do not cover damage caused by improper maintenance, misuse, acts of nature, or modifications made by you or a third party after our work is complete.

8. Limitation of Liability

To the maximum extent permitted by law, Morgan Hill Deck & Fence will not be liable for any indirect, incidental, special, or consequential damages arising from or related to our services or the use of this website. This includes, without limitation, lost profits, loss of use, or damage to property not directly resulting from our negligence.

Our total liability for any claim arising from a specific project will not exceed the total contract value for that project. Nothing in these terms limits liability for gross negligence, fraud, or willful misconduct.

9. Warranty Disclaimers

The information on this website is provided "as is" without warranty of any kind. We make no representations or warranties about the accuracy, completeness, or suitability of the information for any purpose. Our website may contain errors or outdated information, and we are not obligated to update it in real time. Nothing on this website constitutes a legally binding offer or guarantee of specific results.

10. Intellectual Property

All content on this website - including text, images, and design - is owned by or licensed to Morgan Hill Deck & Fence. You may not reproduce, copy, or distribute any content from this site without our written permission.

11. Dispute Resolution

If a dispute arises between you and Morgan Hill Deck & Fence, we ask that you first contact us directly at hi@morganhilldeckandfence.com so we can attempt to resolve the matter informally. Most concerns can be resolved through a direct conversation.

If informal resolution is not possible, disputes will be submitted to binding arbitration in Morgan Hill, CA, in accordance with the rules of the American Arbitration Association. Each party will bear their own costs unless the arbitrator determines otherwise. The arbitrator's decision will be final and binding.

12. Governing Law

These terms are governed by the laws of the State of California, without regard to its conflict of law provisions. Any legal proceedings not subject to arbitration will be brought in the state or federal courts located in Santa Clara County, California.

13. Modifications to These Terms

We may update these terms at any time. The effective date at the top of this page will reflect the most recent revision. Continued use of the website or our services after changes are posted means you accept the updated terms. We encourage you to review this page periodically.

14. Contact Us

Questions about these terms? Contact us: